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Home/COVID-19 Preparedness Plan for Prischmann Facial Plastic Surgery, PLLC

Prischmann Facial Plastic Surgery, PLLC is committed to providing a safe and healthy workplace for all our workers and customers. To ensure that, we have developed the following COVID-19 Preparedness Plan in response to the COVID-19 pandemic. The entire team is responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplaces and communities, and that requires full cooperation among our workers, management, and customers. Only through this cooperative effort can we establish and maintain the safety and health of our workplaces.

Management and workers are responsible for implementing and complying with all aspects of this COVID-19 Preparedness Plan. Prischmann Facial Plastic Surgery, PLLC managers and supervisors have our full support in enforcing the provisions of this policy.

Our workers are our most important assets. We are serious about safety and health and keeping our workers working at Prischmann Facial Plastic Surgery, PLLC. Worker involvement is essential in developing and implementing a successful COVID-19 Preparedness Plan. We have involved our workers in this process by seeking input, suggestions, and feedback regarding this plan.

Our COVID-19 Preparedness Plan follows Centers for Disease Control and Prevention (CDC) and Minnesota Department of Health (MDH) guidelines, federal OSHA standards related to COVID-19 and Executive Order 20-48, and addresses:

Additional Reference for Staff Regarding Hygiene

Additional Reference for Staff Regarding CDC Recommendations for Healthcare Practices

Screening and Policies for Employees Exhibiting Signs and Symptoms of COVID-19 

Workers have been informed of and encouraged to self-monitor for signs and symptoms of COVID-19. The following policies and procedures are being implemented to assess workers’ health status prior to entering the workplace and for workers to report when they are sick or experiencing symptoms.

  1. Aabreana Prischmann will be our safety lead. If she is not able to be at work, Hannah Baldinger will be our safety lead. She will ask each staff member daily if they are experiencing the following signs/symptoms:
    1. Sore throat 
    2. Cough 
    3. Chills/Body aches 
    4. Loss of smell or taste 
    5. Fever (temperature at or greater than 100.4 degrees Fahrenheit) 
    6. Shortness of breath
  2. The safety lead will perform daily temperature checks
  3. If staff members exhibit any symptoms while they are not in the office, they are instructed to let the safety lead know immediately. 
  4. If any staff member reports any COVID signs or symptoms, they will be told to self-isolate for 14 days and arrangements will be made for COVID-19 testing. 

Prischmann Facial Plastic Surgery, PLLC has implemented leave policies that promote workers staying at home when they are sick, when household members are sick, or when required by a health care provider to isolate or quarantine themselves or a member of their household. All employees will be paid for up to 6 weeks as paid medical leave. Accommodations for workers with underlying medical conditions or who have household members with underlying health conditions have been implemented. If any employee has an underlying medical condition that would impact any work-related task, we will make all appropriate accommodations for the employee’s safety.

Prischmann Facial Plastic Surgery, PLLC has also implemented a policy for informing workers if they have been exposed to a person with COVID-19 at their workplace and requiring them to quarantine for the required amount of time. The safety lead will inform the employee if they have a known exposure and they will start a 14 day self-quarantine.

In addition, a policy has been implemented to protect the privacy of workers’ health status and health information. All health information will be protected.

Handwashing

Basic infection prevention measures are being implemented at our workplaces at all times. Workers are instructed to wash their hands for at least 20 seconds with soap and water frequently throughout the day, but especially before or after any direct patient interaction, at the beginning and end of their shift, prior to any mealtimes, and after using the toilet. All visitors to the facility will be required to wash their hands prior to or immediately upon entering the facility. We will have hand-sanitizer stations with products containing greater than 60% alcohol. Handwashing is preferred but hand sanitizer can be used for hand hygiene in place of soap and water, as long as hands are not visibly soiled.

Hand sanitizers will be available in all rooms and common areas. The designated safety lead will be responsible for mandatory hand hygiene for each person that enters the suite. Hand hygiene will be required for all employees before and after each patient interaction and at regular intervals throughout the day. Hand hygiene will be mandatory after any coughing, sneezing, or touching of the face. Hand hygiene will also be required after touching any community surfaces, such as doorknobs. 

Respiratory Etiquette: Cover Your Cough or Sneeze

Workers and visitors are being instructed to cover their mouth and nose with their sleeve or a tissue when coughing or sneezing and to avoid touching their face, in particular their mouth, nose, and eyes, with their hands. They should dispose of tissues in the trash and wash or sanitize their hands immediately afterward. Respiratory etiquette will be demonstrated on posters and supported by making tissues and trash receptacles available to all workers and visitors. 

Social Distancing Measures 

  1. Allowing employees to telework when possible
  2. Establishing staggered shifts where appropriate
  3. Increasing physical space between employees 
  4. NO SHARED DESKS OR PHONES
  5. CHART AREA – ONLY ONE EMPLOYEE AT A TIME
  6. Maintaining 6 feet of distance at all times between employees and/or patients (when appropriate)
  7. Establishing partitions in the front office
  8. Postponing all non-essential meetings 
  9. No group gatherings in office (one person at a time in the breakroom and lounge area)
  10. Washing all dishes immediately after use
  11. Using telemedicine when possible
  12. Encouraging all product ordering through Shopify and curbside pick-up
  13. No sharing of tools/pens/chairs/supplies
  14. No visitors allowed in the office. This should be explained on all confirmation calls. 
  15. Sharing of vehicles is discouraged 

Housekeeping 

Additional Items Specific to Prischmann Facial Plastic Surgery, PLLC 

Appendix A: COVID-19 General Housekeeping

Appendix B: Scheduling and Pre-Screening Protocol

COVID-19 Pre-Appointment Screening Questionnaire:

The following questionnaire is to help us ensure the health and safety of our patients and staff. Please answer the following questions truthfully. All responses will remain confidential and will be reviewed by Dr. Prischmann, who will provide additional guidance on whether any changes need to be made to your upcoming appointment.

I have completed this questionnaire honestly and accurately to the best of my knowledge: 

Patient Signature: _______________________________________ Date: ________________

Pre-Appointment Email:

Hi [patient name],
     We are looking forward to seeing you! I am reaching out to you today regarding your upcoming appointment on [date and time] with [provider]. Due to the recent COVID-19 outbreak we have implemented safety protocols that are above and beyond all recommendations from the CDC and OSHA. In order to ensure the safety and health of our patients and staff, we first have a pre-appointment screening questionnaire for you. Please answer the following questions truthfully. All responses will remain confidential and reviewed by Dr. Prischmann, who will provide additional guidance on whether any changes need to be made to your appointment. 

Thank you for your honest responses. I would like to confirm that we have you scheduled with [provider] for [treatment]. We want to be sure that we can address all of your expectations and questions/concerns at or prior to your appointment. Please answer the following questions, as we are trying to minimize the amount of time patients are in the office to help prevent airborne transmission of the virus.

 Again, to minimize time in the office we will be moving all payments to SHOPIFY online payments. In order to streamline this process, we ask that you provide us with a current email address, so that we may set up an account for you. This will allow us to send your invoice to you via email, and for you to pay prior to your appointment or in the room following treatment if necessary. If there is payment unfulfilled by your appointment, it will be refunded to you.

 Attached to this email are your designated consent forms/intake paperwork. Please complete via Docusign as soon as possible.

 Lastly, when you arrive for your appointment, we ask that you come alone. Guests will be asked to wait in their car unless accompanying a minor. Please arrive to your appointment on time as our phones will not be closely monitored at this time. Come with a cleansed face (no products, lotions, sunscreens, etc.), and a mask or face covering.

 Thank you for your time, and cooperation. We want to reiterate that this is all to ensure you and your loved ones’ health and safety as well as our staff’s, as this is our top priority. We appreciate your loyalty and support, and look forward to seeing you very soon. Have a great day!

Email when scheduling:

Hi [patient name], 
 Thank you for reaching out to us to schedule an appointment! I can confirm I have you booked for [treatment] with [provider] on [date] at [time]. Please make sure that emails coming from our office are not being sent to spam. Approximately 72 hours prior to your appointment we will be reaching out to you to with the following information:

 This is all to ensure the health and safety of our patients and staff, as that is our top priority. Thank you again for reaching out. We look forward to seeing you soon! 

Protocol for Appointments:
* = Reference at top of document

[72-48 hours prior to appointment]

[Day of Appointment]

Appendix C: COVID-19 Patient Safety Protocol

Before Service/Treatment 

After Service/Treatment 

Appendix D: COVID-19 Service Protocols 

Advanced Practice Esthetician Treatments for Patients Arriving with Non-Washed Face: 

In each treatment room, Safety Lead or practitioner will place a tray cover on counter next to the sink. On top of the tray cover place 1 washcloth, 1 hand towel and 1 face mask, unless they received one at the front door. If they brought their own face mask, we will have them replace it with a new, disposable one.

If patient has a treatment in the Esthetician room 1 flat sheet and 1 bath towel and 1 hand towel is draped over the treatment table. Safety Lead brings patient to appropriate room and advises the following:

  1. Patient removes their mask, placing it on the tray cover
  2. Wash their face and pat dry
  3. Place towels in the white bin labeled USED LINENS
  4. Immediately put mask back on and wait for AN to enter 
  5. AN will enter and proceed to treatment
  6. (There will also be laminated instructions for patients to follow above the sink)

Advanced Practice Esthetician Treatments for Patients Arriving with a Clean, Washed Face:

Safety Lead will bring patient to appropriate treatment room and wait for AN to enter.

Once AN enters the room, she will:

  1. Greet patient and explain treatment
  2. Send patient a draft order for automated payment, if they didn’t already pre-pay
  3. Have patient remove their mask, placing it on the tray cover
  4. Have patient lay back while AN gives patient a new, smaller mask that covers the patient’s nose and mouth
  5. Begin treatment
  6. Once treatment is completed, AN advises patient to dispose of the mask used during treatment, wash their face, apply single-use moisturizer and SPF. Patient will wash hands before meeting AN outside the treatment room and leave out the back exit.
  7. (There will also be laminated instructions for them to follow above the sink)

If a patient has questions, which involves more talking, this will be done in a different room prior to the treatment, with a timer set for 10 minutes (max)

Protocol for Dr. Prischmann Patients Arriving with Non-Washed Face:

In each treatment room the Safety Lead or practitioner will place a tray cover on counter next to the sink. On top of the tray cover place 1 washcloth, 1 hand towel and 1 face mask, unless they received one at the front door. If they brought their own face mask, we will have them replace it with a new disposable one. Safety Lead brings patient to appropriate room and advises the following:

  1. Remove their mask placing it on the tray cover 
  2. Wash their face or treatment area and pat dry
  3. Place towels in white bin labeled USED LINENS 
  4. Immediately put on disposable mask provided and wait for JP to enter
  5. (There will also be laminated instructions for patients to follow above the sink)

Protocol for Dr. Prischmann Patients Arriving with a Clean, Washed Face:

The Safety Lead will bring patient to appropriate treatment room and wait for JP to enter.

Once JP enters the room, she will:

  1. Set timer for 30 mins (max) treatment time
  2. Greet patient, confirm and explain the treatment 
  3. Have patient remove their mask if necessary, placing in on the tray cover
  4. If mask was removed, patient places new modified mask over nose
  5. JP will advise nose breathing throughout the treatment
  6. Begin treatment
  7. Once treatment is completed JP advises patient to exit the treatment room and leave out the back exit. 

If a patient has questions, which involves more talking, this will be done in a different room prior to the treatment while wearing a mask and a timer set for 10 minutes (max) 

Communications and Training 

This Preparedness Plan was communicated in person to all workers on 5/18/20 and necessary training was provided. Additional communication and training will be ongoing via daily and/or weekly email updates (when appropriate) and provided to all workers who did not receive the initial training. Instructions will be communicated to customers about how drop-off, pick-up and delivery will be conducted to ensure social distancing between the customer, the worker and other customers, and about the recommendation that customers use face masks when dropping off, picking up or accepting delivery. Managers and supervisors are to monitor how effective the program has been implemented by asking employees directly. Management and workers are to work through this new program together and update the training as necessary. This COVID-19 Preparedness Plan has been certified by Dr. Prischmann and was posted throughout the workplace on 5/17/20. It will be updated as necessary. 

Certified By:
Jess Prischmann, MD